This Privacy Policy applies to Elevare Partners Limited (along with all subsidiaries, affiliates, successors, and assigns thereof, referred to hereinafter collectively as “Elevare Partners Limited”, “we”, “our”, and/or “us”), our websites, and services. Elevare Partners Limited understands that you care about how your information is used and shared, and we appreciate your trust in us to handle it carefully and responsibly.
By visiting this or another Elevare Partners Limited website displaying this Privacy Policy or a link to it (a “Website”, or collectively the “Websites”), or by otherwise interacting with Elevare Partners Limited, you agree to accept the practices described in this Privacy Policy. This Privacy Policy is further subject to the Elevare Partners Limited Services Agreement related to the services you utilise and/or purchase. For any questions, please contact our team using the contact details available on this Website.
Elevare Partners Limited values your privacy and is committed to protecting your personal information. This policy provides notice regarding what personally identifiable information we collect, how we use it, your choices related to its collection, usage, and distribution, the security procedures we use to safeguard it, and your ability to access and correct inaccuracies.
What Information Is Collected
We collect and store any information you enter on our Websites or provide to us through other means (e.g., telephone, email, or online forms). For instance, this may occur when you reach out to our customer support.
Types of information we collect:
Contact Information: This includes voluntarily submitted personal contact details, such as your name, address, telephone number, web address, email address, and, where provided, your fax number. We use this data to communicate with you regarding transactions or in response to customer service interactions or inquiries.
Financial Information: We may collect billing details, such as credit card numbers and billing addresses, when you purchase our products or services. This financial data is used solely to process payments and is never sold, rented, or shared, except as described in this Privacy Policy or as necessary to fulfill your order.
Demographic Information: Anonymous demographic information (e.g., postcode, gender, age) may be gathered to improve user experience, personalize content, and enhance our Websites. Such data may be shared in aggregate, non-personally identifiable form with partners or researchers.
Other Information: We may collect technical details about your browser, IP address, pages visited, referring website, and session times. This information helps improve our Websites, evaluate performance, and guide future enhancements. It may be shared on a non-personally identifiable basis with third parties.
Supplemental Information: We may combine the information you provide with publicly or commercially available data (e.g., address verification) to better tailor your experience.
Cookies: Cookies are used to streamline navigation and enhance features on our Websites. These text files store information about your preferences. Disabling cookies may affect your browsing experience or access to certain services.
Third-Party Cookies: We may engage third-party advertisers who use cookies or pixel tags to collect data about your web usage and deliver targeted ads. No personally identifiable information is shared with them. You can opt-out via the Network Advertising Initiative: http://www.networkadvertising.org/choices.
Web Beacons: Our Websites may include web beacons (single-pixel GIFs) to measure campaign effectiveness. These do not transmit personally identifiable data.
Telephone Recording and Monitoring: For quality assurance, Elevare Partners Limited may monitor or record customer service calls. By contacting us or using our services, you consent to such monitoring.
How Personal Information Is Used
Our Use: We use the personal data you provide to contact you as necessary. Only employees with a business need will access your personal information. By registering and sharing your contact number, you consent to receive communications from us and our affiliates, including marketing messages via phone, email, SMS, or other communication platforms.
Electronic Mail: We may contact you via email with updates, account notifications, or promotional content. To stop receiving promotional emails, use the “unsubscribe” link in our messages. However, transactional and service-related emails will continue as necessary.
Service-Related Communications: We may reach out regarding services you’ve purchased or expressed interest in, including support or delivery issues. These communications are essential and not promotional and opting out may require you to cancel your services.
Legal and Security Disclosures: We may disclose information to comply with legal requirements, enforce our policies, or protect rights, safety, and property. This includes sharing data with third parties for fraud prevention or security purposes.
Other Websites
Our Privacy Policy does not apply to websites outside of Elevare Partners Limited. We recommend reviewing the privacy policies of other websites before sharing personal data.
Data Retention
We retain your personal information only as long as necessary for service delivery, legal compliance, or dispute resolution. Information related to contractual relationships is retained for the duration of the agreement and for a period afterward in line with our legal obligations.
Data Security
We use Secure Sockets Layer (SSL) encryption to protect financial data during transmission. However, no method of data transmission or storage is completely secure. We recommend safeguarding your login credentials and logging out after using shared computers.
Limitation of Liability
Elevare Partners Limited is not liable for any misuse, theft, or loss of personal information by third parties or failure of third parties to comply with this Privacy Policy.
Contact Us
If you have questions or concerns about this Privacy Policy, you can reach us at:
Email: info@elevarepartners.co.uk
Mailing Address:
Elevare Partners Limited
Suite2a, 6
th Floor
83-85 Hagley Road
Birmingham
West Midlands
B16 8QG
United Kingdom
Users can manage their cookie preferences through their browser settings or through a cookie banner available on our Website.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have rights including:
– The right to access your personal data
– The right to correct or update inaccurate information
– The right to request deletion of your data
– The right to object to certain uses or processing
– The right to withdraw consent at any time, where applicable
To exercise any of these rights, please contact us at info@elevarepartners.co.uk.
If you are not satisfied with our response, you may lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk
We primarily store data within the United Kingdom. Where data is processed outside the UK, we ensure adequate safeguards are in place, such as standard contractual clauses approved by the UK government.